A Personal Wellness Companion
Present
0
Overview
Wellio blends warm microcopy, flexible interactions, and light-touch AI insights to make daily wellness feel personal and sustainable.
My Role: UX Research · UI/Interaction · Design System · UX Writing · Strategy · Brandin
• Empathetic tone
• Adaptive, choice-based interaction paths
• Subtle AI personalisation to surface what matters
Designed to help users build habits that last.
2. Personalise tools and content based on evolving user needs
3. Support habit continuity through small, confidence-building wins
Challenge “What if a wellness app felt more like a supportive companion than a tracker?”
• Small clarity fixes boosted confidence and reduced hesitation.
• Light-touch AI surfaced what mattered without adding pressure.
• Supportive tone encouraged users to return and stay engaged.
Together, these signals point to a warmer, high-trust experience that supports long-term habit continuity.
How AI SupportsLightweight grading, summaries, and tailored suggestions enhanced understanding without cognitive load.
Potential Business ValueSupportive guidance strengthens habit retention, deepens trust, and opens opportunities for wellness partnerships.
1
the Product & User
Most tried health tracking but stopped after 1–2 months.
Overwhelming → flexible, gradual setup
Chore-like → positive tone, small wins
Impersonal → AI journaling + supportive messages
Raw data → simple insights + actions
Forget to engage → personalised nudges
Emily, 32, wants simple, reassuring wellness tools she can return to daily.
Emily needs a personalised, supportive way to track wellness because most apps feel demanding and disengaging.
2
Solutions
Enhance Efficiency
Simple logging + shortcuts
Adaptive tools + preferences
Motivation through Emotion
Friendly tone + AI suggestions
Friendly tone + AI suggestions
Well Today · Well Me · Well Know · Well Forum
A flexible structure reduces cognitive load, allowing users to explore, reflect, or connect at their own pace.
Positioning Well Today as a personalised daily hub helps users build sustainable routines.
After onboarding, users engage through three key pillars:
Reflect (Well Me), Explore (Well Know), and Connect (Well Forum).
Well Today acts as the home base, where users can pin tools or surface saved content to continue routines at any time.
User Journey Overview
2.2 Connect (Well Forum) /
2.3 Explore (Well Know)
Setting context and focus
Users start with a calm, optional onboarding that tailors their experience to personal goals and motivation.
1 Welcome
2 Choose Focus
3 Motivation
4Setup Complete
Well Today Daily personalised hub
Acts as the user’s home base: combining key tools, daily stats, and gentle encouragement to maintain routines.
5–7 Personalised Greeting · Daily Tips · Pinned Tools
8–9 Suggested Content · Community Card
Helps users see patterns and celebrate small wins through daily, weekly, and monthly summaries.
10–12 Daily Stats · Goal Progress · Learning Streaks
13 Trend Overview
2.2 Connect: Well Forum
Build light-touch connections
A safe, low-effort space for sharing reflections and learning from others’ experiences.
14–16 Prompt · Community posts · User Shares
Learn and grow through guidance
Offers bite-sized articles and AI-suggested reads based on each user’s habits and goals.
17 Today’s Fresh
18–19 Article View · Topic Feed
20–21 In-Depth Focus · Save / React
Capture what matters easily
Users can log meals, health data, and moods through flexible methods: typing, selection, or quick photo scan.
22 Add Breakfast
23 Nutrition Breakdown
24 Health Data Log
25 Photo Record
26 Saved Items
Illustration, photography, and type treatments convey Wellio’s encouraging, joyful tone of voice.
The visual system builds an approachable, notebook-inspired world that helps users feel supported and in control of their wellness journey.
A flexible, mobile-first UI library translating brand values into clear and consistent interaction design.
View Full Design System
3
& Iteration
5 remote participants tested the low-fidelity prototype.
Key tasks: logging breakfast, adding favourites, viewing stats, and exploring content.
Findings and insights directly informed the high-fidelity iteration.
(Includes five tester records with observations, feedback, and recommendations.)
1. Navigation lacked continuity
2. Important actions were not easily discoverable
3. Missing confirmations caused uncertainty
To guide iteration, findings were grouped into prioritised fixes (P0 / P1 / P2) to steer redesign focus.
Problem Found
1. Users didn’t notice the screen could scroll
2. AI icon meaning unclear
3. Customisation icon ambiguous
Design Fix
1. Added clear scroll cues
2. Introduced brief AI health tips
3. Clarified customisation icon
1. AI and nutrition insights unclear
2. Unclear what each panel represented or how it functioned
Design Fix
1. Highlighted AI and added an insight button
2. Added chips to preview panel categories
1. Content felt disconnected from user
Design Fix
1. Added “Your Focus / Your Goals” labels and AI-suggested content for better personal relevance
1. Low relevance and engagement
Design Fix
1. Linked discussions to user goals and recent logs to increase relevance and participation
1. No feedback when item added
2. AI unclear
Design Fix
1. Added confirmation message after item is added
2. Added concise AI guidance message
1. Button unclear
2. Nutrition-grade scan ambiguous
Design Fix
1. Added labelled buttons for clarity
2. Introduced grade icon with tooltip for easier understanding
1. Favourite icon unclear
2. Hard to tell if food was healthy
3. “Done” button hidden
Design Fix
1. Added tooltip and saved-state feedback
2. Introduced a simple nutritional rating label
3. Renamed “Done” to “Log This Food” and made it a floating action button for continuous visibility
Body Measurements
Problem Found
4. Date unclear
5. Summary tone too neutral
Design Fix
4. Added clearer grouping and visible date
5. Introduced friendly AI summary for positive reinforcement
1. Hard to return or switch between sections
2. AI assistant was passive
Design Fix
1. Added global bottom navigation
2. Enabled AI nudges to link directly to relevant tasks
4
Forward
Early feedback surfaced blind spots: unclear icons, missing confirmations, and confusion around AI cues.
2 Micro-frictions shape confidence
Even small hesitations (e.g., “Is this saved?”) influenced trust. Clear micro-interactions mattered more than expected.
Users liked choice, but only when guided. A light framework made customisation feel supportive, not overwhelming.
4 AI tone must be human
Participants preferred insights that felt simple, friendly, and emotionally aware, especially in wellbeing contexts.
Several weren’t sure how to return to Well Today or switch sections smoothly.
Participants paused at buttons like “AI” or “Favourite”, unsure what they meant.
Stats alone didn’t motivate behaviour: users wanted summaries, nudges, or small suggestions.
Personalisation existed, but wasn’t always recognised without better visibility or grouping.
Small reassurances, ticks, toasts, shadows, helped users feel more “on track”.
Coming from a visual design background, going through the full UX process: research → testing → iteration, expanded how I think about product design. It wasn’t perfect, but it pushed me to grow in both craft and mindset. I’m proud of how far I’ve come, and excited to keep building, not just better design, but more meaningful experiences that genuinely support people.
Iterate & Test • Refine remaining Priority 2 issues
• Run a second round of usability testing
• Improve navigation clarity + AI flows
Collaborate
• Seek senior UX/Product design critique
• Validate AI summaries with real users
• Explore co-creation or mentorship
Community Growth • Add prompts, Q&A, and lightweight events
• Explore new content formats (GPS logs, streaks, wellness trivia)
Partnerships • Collaborate with health brands for giveaways or challenges
• Build reward-based streak systems tied to goals
5
Iteration